PTT Gaming Terms and Conditions

1 Acceptance of Terms

By accessing, registering for, or using any part of the PTT Gaming platform at pttgaming.vu, you confirm that you have read these Terms and Conditions in full and agree to be bound by them. These terms apply to all users, including visitors browsing the site without an account and registered players actively using the platform.

If you do not agree with any part of these terms, you must stop using the platform immediately and not proceed with registration. Continued use of PTT Gaming after any updates to these terms constitutes acceptance of the revised version.

2 Eligibility

To register and use PTT Gaming you must meet all of the following conditions at the time of registration and on a continuing basis:

• You are at least 21 years of age.
• You are physically located in the Philippines at the time of gameplay.
• You are not acting on behalf of another person or entity.
• You are not a current employee, contractor, or immediate family member of PTT Gaming staff.
• You have not previously had a PTT Gaming account suspended or permanently closed due to a terms violation.
• You are legally permitted to participate in online gaming activity under the laws applicable to you.

3 Account Registration and Security

Each person may hold only one PTT Gaming account. Registering multiple accounts — whether under the same name, different names, or using different contact details — is prohibited and will result in all associated accounts being suspended.

When registering, you are required to provide accurate and complete information. This includes your full legal name, date of birth, contact details, and any other information requested during the registration process. Providing false information at registration is a violation of these terms.

You are responsible for keeping your login credentials confidential. PTT Gaming will never ask for your password by email, phone, or any other communication channel. If you suspect that your account has been accessed without your authorisation, contact support immediately at [email protected].

• OTP verification is required for account login and certain account actions.
• KYC (Know Your Customer) identity verification is required before your first withdrawal.
• You must notify PTT Gaming promptly if any of your registered account details change.

4 Deposits and Withdrawals

All transactions on PTT Gaming are conducted in Philippine Peso (₱). Accepted deposit channels include Philippine online and mobile banking, bank transfer, and supported local e-wallets such as GCash and Maya. PTT Gaming does not accept credit cards or cryptocurrency as deposit or wagering methods.

Deposits are credited to your account balance after confirmation from the relevant payment channel. PTT Gaming is not responsible for delays caused by third-party payment providers or banking systems.

Withdrawals are processed to the same channel used for the original deposit where possible. Identity verification (KYC) must be completed before any withdrawal is processed. PTT Gaming reserves the right to request additional documentation before processing large or unusual withdrawal requests.

• You may only withdraw funds to accounts or channels in your own name.
• Minimum and maximum withdrawal amounts are displayed within the account cashier section.
• Withdrawals may be subject to processing times depending on the channel and account verification status.
• Funds deposited for gaming purposes must not be used to facilitate money laundering or any other illegal financial activity.

5 Gameplay and Betting Rules

All game outcomes on PTT Gaming are generated by a certified Random Number Generator (RNG) for slots, fish games, and eBingo, and by real-time dealer activity for live casino tables. Results are final once a game round or bet is settled. PTT Gaming does not reverse game results except in verified cases of a technical fault that directly affected the outcome.

Bets placed on sports events are settled according to the official result of the relevant competition or governing body. In cases where a match is abandoned, voided, or otherwise incomplete, bets will be settled according to PTT Gaming's sport-specific settlement rules, which are available in the betting section of the platform.

• Bets cannot be cancelled or modified once confirmed.
• Minimum and maximum bet limits apply per game and per event, as displayed within each game or market.
• PTT Gaming reserves the right to void any bet placed on an event where a clear pricing error occurred.
• Winning from any technical error or system malfunction will not be paid and the affected bet will be voided.

6 Promotions and Bonuses

PTT Gaming may offer promotions, bonuses, or cashback programmes to eligible players from time to time. The specific terms of each promotion — including eligibility criteria, qualifying activity, minimum requirements, and validity periods — are stated in the individual promotion details published on the platform at the time the promotion is active.

General conditions that apply to all promotions unless specifically stated otherwise:

• Promotions are available to eligible registered players only, unless otherwise specified.
• PTT Gaming reserves the right to modify or withdraw any promotion at any time with reasonable notice.
• Abuse of any promotion — including but not limited to collusion, multiple account usage, or irregular betting patterns designed to exploit bonus conditions — will result in promotion cancellation and may result in account suspension.
• Bonus funds and promotional credits may have specific wagering or usage conditions before they become withdrawable.

7 Prohibited Conduct

The following actions are strictly prohibited on PTT Gaming and may result in immediate account suspension, forfeiture of balance, and referral to relevant authorities where applicable:

• Registering more than one account per person.
• Using the platform if you are under 21 years of age.
• Providing false, incomplete, or misleading information during registration or identity verification.
• Attempting to exploit technical errors, software bugs, or system vulnerabilities.
• Using automated software, bots, scripts, or artificial intelligence to place bets or interact with games.
• Collusion with other players or any form of match-fixing or result manipulation.
• Any attempt to launder money or conduct fraudulent financial transactions through the platform.
• Sharing account credentials with or allowing any other person to access or use your account.
• Engaging in abusive, threatening, or harassing behaviour toward PTT Gaming staff or other players.

8 Responsible Gaming

PTT Gaming provides tools to help players manage their gaming activity. These include deposit limits, session time notifications, and a self-exclusion option accessible from within account settings. We encourage all players to use these tools proactively.

Gaming on PTT Gaming is intended as entertainment. No game or betting market on the platform guarantees a return on any session. Players should only use funds they can afford to lose and should not treat gaming as a source of income.

9 Privacy and Data

PTT Gaming collects and processes personal data as described in the Privacy Policy, which forms part of these terms. By registering, you acknowledge that your personal information will be handled in accordance with that policy.

PTT Gaming uses SSL encryption across all platform connections. Your account data, transaction history, and personal information are not sold to third parties. Data may be shared with payment processors, identity verification providers, and regulatory bodies where required by applicable law or for the purpose of processing your account activity.

10 Limitation of Liability

PTT Gaming provides the platform on an "as available" basis. While we work to maintain continuous availability, we do not guarantee uninterrupted access at all times. Scheduled maintenance, technical faults, or circumstances beyond our control may cause temporary unavailability of some or all platform features.

PTT Gaming is not liable for any loss or damage arising from:

• Temporary unavailability of the platform or specific game categories.
• Delays in payment processing caused by third-party payment channels.
• Any decision to suspend or close an account in accordance with these terms.
• Events beyond PTT Gaming's reasonable control, including infrastructure outages, telecommunications failures, or force majeure events.

11 Account Suspension and Closure

PTT Gaming reserves the right to suspend or permanently close any account at its discretion, with or without prior notice, where there is reason to believe that a player has violated these terms, engaged in fraudulent activity, or where continued account operation presents a risk to the platform or other users.

Players may also request voluntary account closure at any time by contacting [email protected]. Balances remaining at the time of voluntary closure will be processed for withdrawal subject to standard verification requirements. Balances associated with accounts closed due to terms violations may be forfeited depending on the nature and severity of the breach.

12 Changes to These Terms

PTT Gaming may update these Terms and Conditions from time to time. When significant changes are made, we will provide notice through the platform or by email to your registered address. The updated terms will display an effective date at the top of this page.

Continued use of the platform after an update to these terms constitutes your acceptance of the revised version. If you do not agree with any updated terms, you should stop using PTT Gaming and request account closure if applicable.